We had a pipe burst from freezing temperatures and it flooded our finished basement. We spoke with two of Washington Restorer’s competitors before landing on them; both of the other companies had poor customer service and quoted response times of 5-7 days out. This company was helpful from the start and able to connect me with the right people for all our questions. They were very detailed in explaining what next steps were and had technicians out to our house within a couple hours. I was super pleased with the overall customer experience.